Frequently Asked Questions

  • We process a wide range of precious metal-bearing materials, including industrial wastes, jewelry scrap, dental and medical scrap, sludge, solutions, filters, sweeps, polishing dust, and low- and high-grade materials.

  • We recover gold, silver, platinum, and palladium.

  • We serve industrial operations, jewelers, gold buyers, and dental and medical providers. Our facility is equipped to handle both small and large-volume materials.

  • Materials are prepared and processed using methods such as smelting, incineration, and chemical treatment. Precious metal content is then determined using fire assay and laboratory analysis performed on-site.

  • Fire assay is the most accurate and widely accepted method for determining precious metal content. It uses controlled heat and chemical separation to precisely measure gold, silver, platinum, and palladium.

  • Yes. Morgan Mill Metals is fully permitted to process a wide range of hazardous wastes and operates as a zero wastewater discharge facility. We provide compliant handling and documentation to reduce downstream liability.

  • Yes. We are legally certified to accept medical and dental materials that may contain residual body fluids. These materials are handled by trained personnel and processed under strict safety and environmental controls.

  • Materials can be shipped or delivered directly to our facility. For industrial customers, we can assist with approved containers, labeling, documentation, and hazardous waste transportation arrangements.

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  • Processing times vary depending on material type and volume. Our team will provide guidance and timelines once materials are received.

  • Settlement is based on the precious metal content determined through laboratory analysis. Customers can choose from multiple settlement options once results are finalized.

  • We offer settlement by check or wire transfer, metal credits, refined metal return, pool or hold accounts, and physical gold or silver products such as bars or coins.

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  • Yes. All materials are tracked, processed, and analyzed on-site by experienced technicians to ensure accurate handling and accountability throughout the refining process.

  • Absolutely. Our team is available to answer questions, explain options, and help you determine the best approach based on your materials and goals.

  • Contact us directly to discuss your materials, shipping options, and next steps. Our team will guide you through the process from start to finish.

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